Procurement & pricing facts
Intro and renewal prices, team scaling, Enterprise thresholds, discount programmes and total cost of ownership, on one printable page.
1. Intro price & renewal
Introductory prices are for new customers and are paid upfront for the chosen term. At the end of the term your subscription renews automatically at the regular price (billed yearly unless you switch to monthly). You can turn off auto-renew at any time. Extra seats are always billed at the regular seat price.
| Plan | Prepaid term | Intro price | Paid upfront today | Renews at | Change at renewal |
|---|---|---|---|---|---|
| Pro | 12 months | $3.99/mo | $47.88 | $15/mo · $150/yr | +276% |
| Pro | 24 months | $2.99/mo | $71.76 | $15/mo · $150/yr | +402% |
| Pro | 36 months | $2.49/mo | $89.64 | $15/mo · $150/yr | +502% |
| Pro | 48 months | $1.99/mo | $95.52 | $15/mo · $150/yr | +654% |
| Business | 12 months | $9.99/mo | $119.88 | $50/mo · $500/yr | +401% |
| Business | 24 months | $8.99/mo | $215.76 | $50/mo · $500/yr | +456% |
| Business | 36 months | $7.99/mo | $287.64 | $50/mo · $500/yr | +526% |
| Business | 48 months | $6.99/mo | $335.52 | $50/mo · $500/yr | +615% |
2. Pricing that scales with your team
- Pro: 3 seats included; Extra seat $4/mo ($3.33/mo billed yearly); Up to 25 seats.
- Business: 10 seats included; Extra seat $3/mo ($2.50/mo billed yearly); Up to 49 seats.
- From 17 seats, Business costs less than Pro with extra seats.
- Adding seats never forces a plan upgrade. Pro goes up to 25 seats, Business up to 49; beyond that, talk to us about Enterprise.
3. Large teams & Enterprise
For teams of 50 or more people, with contracts, invoicing and security reviews handled for you.
- 99.9% uptime SLA with service credits
- Dedicated customer success manager
- Priority support with under 4-hour response
- SSO / SAML
- Custom contracts, invoicing and purchase orders
- Data processing agreement (DPA)
- Data residency on request
- Onboarding and migration help
- Volume seat pricing
4. Non-profit, education & open source
- Non-profit · 50%: Registered charities, 501(c)(3) organisations or the local equivalent. Applies to regular prices, not combined with the introductory price (the cheaper one applies); verified every year.
- Education · 50%: Accredited schools and universities, teachers and students. Applies to regular prices, not combined with the introductory price (the cheaper one applies); verified every year.
- Open source · 100%: Non-commercial open-source projects with an OSI-approved licence and a public repository. Pro is free; verified every year.
5. Total cost of ownership: Worked example: a team of 15
| Plan | Upfront today | Year 1 | Year 2 | Year 3 | 1-year total | 3-year total |
|---|---|---|---|---|---|---|
| Pro | $527.40 | $527.40 | $629.52 | $629.52 | $527.40 | $1,786.44 |
| Business | $269.88 | $269.88 | $650 | $650 | $269.88 | $1,569.88 |
12 months prepaid · Year 1 at the intro price, then the regular yearly price; extra seats at the regular seat price.