Payments, Weesify Checkout and our payment partners
This page explains how money moves on Weesify. It is part of our Terms of service, Creator and seller terms and Privacy policy.
1. Weesify Checkout
1.1. Buyers pay creators inside Weesify Checkout, on Weesify’s own pages and windows. Weesify Checkout is a service of Weesify. Payments are processed by licensed payment partners; Weesify is not a bank and does not hold e-money for buyers.
1.2. Card security. Card numbers, expiry dates and security codes are typed into secure fields provided by the payment partner and go straight to that partner. Weesify never sees or stores full card numbers or security codes. Our partners are certified to PCI DSS Level 1.
1.3. What Weesify shares with partners: the amount, currency, order reference, the buyer’s email and name, billing country, the device and network data needed to prevent fraud, and for creators the identity, business and bank details needed to pay them out and meet anti-money-laundering rules.
2. Our payment partners
Which partner processes a payment depends on the buyer’s and creator’s countries and the payment method. Each acts under its own licence and terms, and is an independent controller for the data it needs to meet its legal duties:
| Partner | Used for | Their terms and privacy |
|---|---|---|
| Stripe | Cards, wallets (Apple Pay, Google Pay), bank methods and payouts in supported countries | stripe.com/legal · privacy |
| Paystack | Cards, bank transfer, USSD and payouts in Nigeria, Ghana, Kenya and South Africa | paystack.com/terms · privacy |
| Flutterwave | Cards, bank transfer, mobile money and payouts across Africa | flutterwave.com/terms · privacy |
| PayPal | PayPal balance, Pay Later and cards | paypal.com/legalhub |
| dLocal | Local cards and methods in emerging markets | dlocal.com/legal |
| Checkout.com | Cards and wallets | checkout.com/legal |
| Adyen | Cards and local methods | adyen.com/legal |
| PayChangu | Mobile money and cards in Malawi | paychangu.com |
Only partners switched on for your country are used. The current list is also in Sub-processors.
3. How creators get paid
3.1. Weesify collects and pays you (default). Buyers pay Weesify Checkout; Weesify appears on the buyer’s statement; Weesify’s fee is deducted and your share is paid to your bank or mobile-money account through a payment partner, usually automatically after each sale. You don’t need an account with any partner. To pay you, our partner may need to verify your identity and bank details on a secure page; their checks are part of the law, not an extra account.
3.2. Your own processor account (optional). In some countries you may choose to receive sales on your own Stripe account. Then the sale is recorded on your Stripe account, Stripe’s fees are charged to you, Stripe’s Connected Account Agreement applies between you and Stripe, and Weesify’s share is still deducted from each sale automatically.
3.3. Identity. Weesify verifies sellers once, on Weesify, as described in the Get paid privacy notice. We never store national ID numbers such as BVN or NIN; they are checked with the licensed verification partner and discarded.
4. Refunds, disputes and chargebacks
4.1. Refunds follow the Refund policy and the seller’s own policy.
4.2. If a buyer disputes a payment with their bank, the partner may take the amount back while the dispute is reviewed. Weesify answers disputes on sales it collects and may recover a lost dispute and its fee from the seller’s future payouts, as the Creator and seller terms explain.
5. Fraud prevention
Weesify and its partners screen payments for fraud using the transaction, device and network data in 1.3. A payment or payout may be paused for review. We never make a decision with legal effect about you based only on automated processing without a way to ask a person to review it: email support@weesify.com.
6. Contact
Payments questions: support@weesify.com. Legal notices: legal@weesify.com.