Flows
Step-by-step conversations with buttons, questions and branches.
InboxWhatsApp, Instagram, Messenger
Every message answered, in your own words.
One inbox for your chats, with flows and rules that reply for you and hand over to your team when it matters.
Replied in 2 secondsExample
Works with
- Messenger
Try it
Tap a reply. Watch the flow answer.
This is how a simple flow feels to your customer. Every message in it is text you wrote.
- Buttons, questions and branches
- Tags and notes saved to the contact
- Hand over to a teammate at any step
NSNova Studio
Hi! Thanks for writing to Nova Studio. What can we help with today?
Order A-1042 left our studio this morning. You’ll get the tracking link by email.
Sure. What would you like to change?
Got it. A teammate will confirm the new size within the hour.
Send the new address and we’ll update the delivery.
Handing you to the team. Someone replies shortly.
Four tools
Reply, react, broadcast, hand over.
Everything a busy inbox needs, without another app.
Rules
When an order or booking changes, send the right message.
Broadcasts
Approved templates to people who opted in, nobody else.
Team inbox
Assign, reply and resolve, with the automation quiet meanwhile.
Built to protect your number
Polite by design.
Keyword replies
Someone writes “price” or “hours”, your saved answer goes out at once.
The 24-hour window
Free-form replies only within 24 hours of the customer’s last message. After that, approved templates only.
STOP means stop
Opted out at once, in English, Arabic, French, Spanish and Malay.
The tour
See it in Weesify
Build a flow in minutes
Add buttons, questions, waits, tags, approved templates and hand-overs, in the order your customer will see them.
- Branch on any answer
- Save answers to the contact
- Hand over at any step
When, only if, then
Rules react to what happens in Weesify, like a new order or a booking, and send the right message to the right person.
- Orders and bookings
- Conditions you choose
- Assign and notify
3channels in one inbox
10kinds of flow step
6events a rule can react to
12opt-out words understood
Questions
Good to know
Instagram and Messenger automation switches on as Meta approves it. WhatsApp works with your own Business number.
Do I need my own WhatsApp Business number?
Yes. You connect your WhatsApp Business number through Meta’s official WhatsApp Business Platform, and Meta charges your business per conversation. Weesify never sends from a shared number.
When do Instagram and Messenger automations start working?
As soon as Meta approves Weesify’s messaging permissions and you reconnect the account. Until then the Messages screen says “Needs Meta permission”, and your existing connection keeps working as before.
What happens when someone replies STOP?
They’re opted out at once, any flow they’re in ends, and no broadcast, rule or flow messages them again. Weesify understands STOP in 12 words across English, Arabic, French, Spanish and Malay.
Can automations message people whenever I like?
No, and that protects your number. WhatsApp allows free-form messages only within 24 hours of the customer’s last message; after that only approved templates go out, and only to people who opted in. Instagram and Messenger auto-replies also run only inside 24 hours.
Can my team take over a conversation?
Yes. A flow or rule can hand over to the team, assign a teammate and notify them. Anyone can reply from the inbox, and the automation stays quiet while a person handles it.
Is AI writing my replies?
No. Every automatic message is text you wrote. Weesify picks which one to send based on your keywords, flows and rules, so nothing goes out that you haven’t approved.
Let your inbox answer itself.
Connect WhatsApp and build your first flow today. 14 days free.
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