Each event can have several ticket types, such as General admission, Early bird, VIP or Free, each with its own price, quantity and sale dates.
Steps
- Open your event and choose Tickets in the event menu.
- On the Ticket types tab, choose Add ticket (or New ticket). Start from a preset: General admission, Free, Early bird, VIP, Student, Group, Member, Partner, Donation, Complimentary, Invitation, Hidden or Late / door. Every detail stays editable.
- Enter the Name, Description and Price. For a Donation ticket, buyers pay what they want above a minimum.
- Set the Quantity to cap how many of this ticket can be sold. If you leave it empty, only the event's overall capacity limits it.
- Under Early bird & scheduled prices, choose Add a price phase. Give it a Phase name and choose when it ends: Until a date, or for the First N tickets. The first phase that applies sets the price. Otherwise, the regular price applies.
- Use Sales start and Sales end to schedule when the ticket is on sale.
- Under Limits & who can buy, set Most per order, Most per customer or a Minimum quantity. Use Eligibility to limit tickets to certain Email domains (for example, university.edu) or Contact tags.
- Under Visibility, choose Public, Hidden — access code or Invitation only.
- Choose Save ticket.
Tips
- Use Group pricing to give a discount when one order has several of the same ticket, or create Bundles (for example, "Duo: 2 tickets for 40").
- The Add-ons & merch tab sells extras such as parking, meals or T-shirts on the same order.
- Set the service fee and refund policy on the Fees & refunds tab. Choose You absorb fees or Buyers pay a service fee.
- Use Pause sales to stop selling a ticket for a while without deleting it.
Troubleshooting
- Can't add a paid ticket: paid tickets are part of a paid plan. Choose Upgrade or use free tickets.
- Early bird price isn't showing: check that the phase's end date hasn't passed, and that its ticket limit hasn't been reached.